Monica Smoot is an Administrative Assistant at Haines & Company, Inc. Monica has been a part of the Haines team since 2003. She was a part of the customer service department for years but recently became a member of the Haines Information Products Sales Office. She still handles customer service calls and fields sales calls as well. She handles all the billing for the internet product along with all account setup. Monica also handles the Target Neighbor postcard program order entry and acts as a liaison between the Sales Representatives and the design team. She has two wonderful children and loves Ohio sports.